Business Development Officer at American International Group, Inc. (AIG)

Your contribution at AIG

Reporting to the Head of Distribution, the Business Development Officer will closely collaborate with different business departments such as Auto, Accident & Health, SME, Casualty and Financial Lines and the producers who promotes AIG products.

The main role of a BDO is to drive and meet producer business objectives, and at the same time, help them meet their goals. Thus, it is important that the BDO understands the company sales process (product, underwriting appetite, compliance, claims, service process) and the external market environment (customer buying trends, competitor's strength, and weaknesses).

Duties & Responsibilities: -

Sales Management

• To demonstrate sound and strict sales management discipline over your portfolio through a planned and focused business review program/goal setting on selected producers
• To be proficient with sales numbers through weekly tracking and measuring of production trends to ensure budget are met.

Business Development & Retention

• To drive and work with producers and underwriters to identify new business opportunities and procure new business.
• To work with producers to identify business opportunities and build accounts pipeline through the producer’s networks and clientele base.
• To accompany producers for presentations and client visits.
• To work with producers and underwriters to achieve targeted retention ratio.
• To work with producers to target profitable market and secure healthy business portfolio and business mix.

Reactivation & Productivity

• To reactivate & engage dormant producers to increase overall activity ratio.
• To support and execute activities to achieve targeted productivity ratio.
• To develop producer’s career with AIG through business expansion, progression, and succession planning

Training & Engagement

• To supplement core training curriculum to ensure producers under your care are competent to professionally represent our business.
• To organize and participate in regular producer engagement events.

Campaign Management

• To initiate and execute sales campaigns to create opportunities for new business and/or renewal business through cross sell, up sell and portfolio analysis.
• To support campaigns through your sales activities in order to achieve campaign objectives.

Recruitment

• To achieve recruitment target – new entrants, new Line of Business producers and upgrades of producer tier.
• To support and execute activities to achieve recruitment target.

What we’re looking for:

• Bachelor’s degree in Marketing/Insurance or Business from a recognized institution.
• Insurance Technical Qualifications CII/ACII or AIIK

Technical Skills and Expertise:-

• Experience in General Insurance industry with good knowledge of Consumer and Commercial products
• At least 7 years of sales and marketing experience in Insurance or other relevant industry.
• Strong interpersonal skills and ability to build credibility quickly with new producers/clients.
• High energy and self-driven to meet sales targets.
• Adaptable and able to work independently and under pressure.
• People management skills and ability to deal with different stakeholders within the company.
• A self-starter, results-oriented and independent individual.
• Strong communication and persuasion skills.
• Possess initiative, creativity and able to ‘think-out-of-the-box”.
• Demonstrate problem-solving skills and willingness to roll up one's sleeves to get the job done.
• Demonstrate experience driving growth through innovation – use of data analytics and insights in decision making.