Business Development Officer -Freight at Frank Management Consult Ltd

Role Summary

• Customer onboarding, conversion and management to grow revenue.
• Building and maintaining relationships with the Company’s stakeholders including customers and partners,
• Analyzing portfolios and industry data to identify opportunities for growth
• Participate in development and communication of the company’s products/services, prices, and policies.
• Providing insights to help develop and position offerings/ value proposition to grow revenue.
• Analyze customer feedback and data to determine how customers are using products and services.
• Collection of payments and recovery of company debts to enhance net customer value.
• Ensure compliance to business processes and applicable laws.
• Preparing and sharing market & sales reports and feedback.

Responsibilities

• To promote, market and sale the products and services of the company
• Daily market/customer visits to prospect and cultivate business relationships to generate leads and opportunities for new business.
• Generate appointments, visit and conduct presentations and trainings to clients.
• Developing sales pitches to sell products/services, making cold calls to sales leads or taking calls from prospective customers and maintaining documentation of their sales like client contracts or invoices. 
• To securely obtain, process and store customer data/documentation in accordance with the law.
• Provide sales quotes to current and prospective clients.
• Prepare and share daily, weekly and monthly reports or as it may be scheduled.
• Attend sales and service meetings as required and sharing minutes of every meeting with clients.
• Maintain active client base, prospects, and potential lead source lists.
• Investigate and resolves customer complaints to enhance customer experience. 
• Develop and maintain strong relationships with key stakeholders within the industry.
• Perform any other activities assigned by the management.

Minimum Qualifications & Skills

• A Degree in Sales and Marketing or any business-related
• Three (3) years’ field sales and marketing experience in Logistics/Supply chain 
• Experience in the Sea/Land and Air transport logistics sector will be an added advantage.
• Proficient knowledge of MS Office and Customer management software. (e.g. CRM)
• Experience in planning, defining, executing sales and marketing campaigns to achieve marketing objectives.
• Good Presentation Skills.
• Commercial acumen.
• Communication skills.
• Business intelligence skills
• Operational excellence 

Personal Attributes

• Personal Confident
• A team player with a customer-oriented approach
• Creativity and innovation
• Attention to details
• Adaptability & self-motivation
• Goal and results-oriented
• High Level of integrity