Business Development Officer at I&M Bank

PURPOSE

To acquire profitable new life business and retain existing accounts in order to increase Banc assurance market share and achieve profitable growth of business in accordance with targets set and criteria formulated by the Agency. The role will drive business growth through identifying business opportunities on existing bank customers, new to bank customers, existing Banc assurance customers through cross sell initiative.

PRIMARY RESPONSIBILITIES:

The incumbent will report to Assistant Manager-Bancassurance and will be responsible for:

Business Promotion and Development

• Coordinating marketing efforts to ensure that new business targets are met.
• Handling new business enquiries; coordinating new business quotation process; and following up quotations with clients/branches.
• Proposing to Management measures to enhance the Agency’s competitiveness.
• Ensuring that the covers recommended meet customer expectations.

Business Retention

• Liaising with the underwriting function to ensure that renewal notices, policy documents and endorsements are dispatch to customers promptly.
• Proposing risk surveys and making recommendations for premium discounts for good risks in our books.
• Closely monitoring customer service satisfaction to ensure renewals are not threatened.
• In liaison with Business Development Manager, negotiating renewal terms of all businesses well in advance and sending formal renewal confirmations to the operations team before the renewal dates.

Business Performance Analysis.

• Preparing Monthly business performance assessments reports including such data as business acquired, business lost, business sources etc.
• Maintaining and regularly updating business progress reports.

Staff Training on Insurance Products.

• Conducting regular training for staff on BA products.
• Updating staff on new products on offer
• Updating staff on the changes in the rating structure.

PERSON SPECIFICATIONS

Academic & Professional Qualifications

• Bachelor’s degree in Insurance or a related field from a recognized institution.
• Insurance Professional qualifications- COP, AIIK or ACII.

 Experience

• At least 5 years relevant experience in Life Insurance business development.
• Familiar with bank operations.

Skills and Attributes

• Excellent in networking and prospecting.
• Knowledgeable in insurance underwriting and Insurance regulation.
• Ability to make prudent underwriting judgment.
• Excellent sales and marketing skills.
• Commercially oriented and results driven with a good track record of successful delivery and an ability to identify new opportunities.