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  • Posted: Mar 21, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.
    Read more about this company


    Business Development Officer - Mombasa

    Job Ref. No. JHIL065

    Role Purpose

    The role holder will be responsible for developing the Health Business growth in line with the business targets, retention of existing portfolio and Maintaining client and intermediary relationships.

    Main Responsibilities

    • Revenue Growth of the Medical business against set targets.
    • Grow the intermediary portfolio, introducing new intermediaries, directing clients, and maintaining relations with existing clients and brokers.
    • Manage tender business ensuring timely submission by deadline dates, key requirements and tender premiums done
    • Ensuring quotations are released within the set TAT’s.
    • Coordinating product presentations to members of staff, exhibition projects & wellness activities.
    • Prepare, maintain, and provide reports that captures sales reports & prospects.
    • Following-up on quotations with the respective units.
    • Ensuring intermediary/ client complaints are addressed and resolved on an ongoing basis.
    • Working with the medical team and continuously developing/ structuring products that will ensure product competitiveness against evolving market trends.
    • Striving to keep loss ratios at acceptable levels and suggesting measures that will allow the company to run medical schemes profitably. 
    • Holding regular meetings with intermediaries.
    • Ensure seamless onboarding process of new schemes into Jubilee portfolio including provision of advice to department and service providers.
    • Create mechanisms to build and sustain good relations with clients and intermediaries.
    • Back up team members as allocated, and support business development/Relationship management team as may be required
    • Support and encourage team spirit by skills, experience, and knowledge sharing.
    • Take part in other projects to gain all round knowledge of JHIL and contribute to non-core responsibilities.
    • Respond to all incoming calls, letters, and emails from clients/brokers within set TAT's, attending to walk in clients promptly and professionally. Ensure all issues/complaints are promptly and pro-actively resolved.
    • Ensure accurate and timely onboarding of new schemes. Client data base should be up to date, clean and always correct.
    • Create awareness and increased uptake of digital platforms e.g., Maisha Fiti, Sasa Doctor & Jubilee wellness cards.
    • Create, identify, develop, and realize opportunities for Health business growth.
    • Meet the customer Experience set standards on medical business activities.
    • Review existing products in view of market developments, customer requirements and propose revisions where may be required.
    • Develop and implement relevant initiatives to increase production from existing and new distribution channels.

    Key Competencies

    • Entrepreneurial Spirit
    • Passionate, Goal driven and results oriented.
    • Strong organizational and analytical skills.
    • Creative, and Continuous Innovation with pragmatic problem-solving skills.
    • Market awareness.
    • Team Spirit
    • Strong interpersonal & relations skills


    • University Graduate in business related degree in Commerce/Finance, Actuarial, Business Administration, Insurance, Marketing or Economics.
    • Proficient in the use of Microsoft Office suite & packages (Word, Excel, PowerPoint, and Vision)
    • Professional Insurance Qualifications - CII/COP (General and Medical Papers) will be an added advantage

    Relevant Experience

    • Minimum of 5 years’ experience in a business development within the insurance industr

    Closing: 27, March 2023

    Method of Application

    If you are qualified and seeking an exciting new challenge, please apply via quoting the Job Reference Number and Position  Only shortlisted candidates will be contacted

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