Business Development Officer at SKM Africa

Key Responsibilities

Business Development & Sales

• Develop and implement business development strategies to achieve sales and revenue targets.
• Identify, pursue, and secure new business opportunities across various market segments.
• Generate leads, conduct client meetings, and convert prospects into long-term clients.
• Prepare and deliver compelling proposals, presentations, and client pitches.
• Negotiate terms and close deals in line with company objectives.

Client Relationship Management

• Build and maintain strong relationships with clients, insurers, and key stakeholders.
• Provide advisory services to clients on appropriate insurance solutions.
• Ensure high levels of client satisfaction, retention, and portfolio growth.
• Handle client inquiries and coordinate with internal teams to ensure timely service delivery.

Market Intelligence & Strategy

• Conduct market research to identify emerging trends, risks, and opportunities.
• Monitor competitor activities and provide insights to inform business strategy.
• Contribute to product development and innovation based on client needs and market dynamics.

Reporting & Performance Tracking

• Prepare regular sales reports and pipeline updates for management.
• Track performance against targets and implement corrective actions where necessary.
• Maintain accurate records of client interactions and business development activities.

Requirements

• Bachelor’s degree in Business Administration, Commerce, Finance, Marketing, Insurance, or a related field.
• Professional insurance qualification is an added advantage.
• Minimum of 3 years’ experience in Business Development or Sales within insurance or Brokers firm.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of insurance products and brokerage operations.