Business Process Analyst at Due Process Consulting

We are currently looking for a suitably qualified and experienced business process analyst to join our team.

If you have the relevant qualifications and experience and are highly passionate about business process excellence, we would love to hear from you.

Key Responsibilities

1. Research on and help create new business process management products and services
2. Write concise and well-researched articles, white papers, and other relevant literature on diverse business process management topics
3. Assist in the development of quality marketing proposals and general business development activities
4. Prepare and deliver effective presentations on diverse business process management topics to clients and prospects
5. Efficiently handle the following tasks on business process improvement projects:
   1. Process
   2. Discovery
   3. Modeling and
   4. Analysis
6. Facilitation of process improvement workshops
7. Synthesis and presentation of sound process improvement recommendations
8. Writing and presentation of various types of reports and business requirements
9. Design of efficient and effective future state [to-be] business processes
10. Process improvements implementation planning
11. Writing of policies and procedures manuals, work instructions, and other job aids
12. Design and delivery of quality business process training materials
13. Supporting clients in the implementation of process improvements, change management, and monitoring and control.

Qualifications

1. Bachelor’s degree in a relevant field
2. Recognized professional certification[s] in business process management
3. 2+ years of practical working experience as a business process analyst in a professional environment
4. Well versed in Business Process Model and Notation [BPMN]
5. Proficient in the use of widely used process modeling software e.g., Visio, Bizagi, etc.
6. Lean six sigma certification, project and change management qualifications, and experience are an added advantage
7. Relevant IT skills and qualifications are also an added advantage.

Skills

1. Strong analytical ability and problem-solving skills
2. Good research, business writing, and presentation skills
3. Strong interviewing and workshop facilitation skills
4. Ability to work independently and within a team environment
5. Strong interpersonal, verbal, and written communication skills
6. Ability to multi-task, work under pressure and meet strict deadlines
7. Good relationship management skills.