Call Center Agents at Ideon Limited August, 2026

- Call Center Agents at Ideon Limited
- View Jobs in Consulting / View Jobs at Ideon Limited
Posted: Aug 4, 2026

Deadline: Not specified
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At IDEON, We follow strict code of ethics, confidentiality and practice standards in the delivery of services to clients.Our services help businesses expand and optimize operations We are providers of end to end business enabling services that helps businesses to expand and optimize operations across different industries. Our services include: COLLECTIONS...
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Call Center Agents
- Job Type Full Time
- Qualification BA/BSc/HND , Diploma
- Experience
- Location Nairobi
- Job Field Customer Care, Success and Service
QUALIFICATIONS:
- Degree or Diploma in Business Administration, Finance, Marketing, or a related business field.
- At least 4-6 months of experience in a Call Center or Debt Collection role.
- Good computer skills and proficiency in Microsoft Office applications.
- Strong communication, negotiation, and customer service skills.
RESPONSIBILITIES
- Contact customers to collect outstanding debts on behalf of the company.
- Negotiate payment plans with customers.
- Identify customer needs, answer customer questions, and resolve issues.
- Send reminders for upcoming or missed payments through phone calls and text messages.
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Send your CV to: recruitment@ideon.co.ke

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Call Center Agents at Ideon Limited

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