Camp Manager – Masai Mara at Summit Recruitment and Search

The successful candidate must have at least 5 years Managerial experience in a high end Lodge or Tented Camp, be a strong leader and very customer oriented. He/she will be responsible for managing the camps guest experience, front-of-house management, monitoring standards throughout the lodge, marketing, reservations, operations, human resources, repairs & maintenance, staff training, profitability and conservation liaison.

Key Responsibilities

• Day to day running of the camp and ensure all operational areas are functioning
• Maintain effective communication, at all times, with the team & head office
• Be accountable for all relevant Product delivery and Stock management
• Commercial accountability for Budgeting and Financial Management
• Monitor and oversee Maintenance issues
• Prepare Monthly Management reports
• Complete weekly rotas for the team and maintain correct staffing level at all times
• Ensure Health and safety/fire checks are carried out, as required
• Ensure Overall property appearance is pristine at all times
• Resolve and handle Guest complaints

Qualifications/Key skills

• Hotel Management degree/diploma from a reputable institution
• Over 5 years of experience in a 5 Star Lodge or Tented camp
• Very good computer skills – MS Office Suite
• Excellent Communication and People skills
• Hands on and Problem solver
• Leadership and Management skills
• Be a good motivator