Care Manager at Lami

Responsibilities

• Assist in designing and managing the operations module that services Lami medical partners.
• Sorting out medical approvals and authorizations.
• Hospital service provider management and visits.
• Organizing wellness talks and medical camps for clients
• Prepare member education materials and promotions.
• Support in implementing business strategies and plans to ensure successful implementation of all partner agreements.
• Assist in setting comprehensive goals for business performance and growth.
• Evaluate performance by analyzing and interpreting data and metrics.
• Write and submit reports to the line manager on matters of importance to partner success.
• Manage relationships with partners and be available at their offices to handle partner queries.
• Review daily data from partners and recommend improvements.
• Organize partner trainings, renewals, upsell and cross-sell as may be required.

Requirements and skills

• Proven work experience in insurance sales and care management 
• Excellent communication skills
• Diploma/Degree in medical/insurance field
• Advanced knowledge in corporate relations management
• Ability to manage partner growth
• Excellent time management abilities