Cash Officer, Cash Center at HF Group

Principle Accountabilities

• Ensure daily balancing and accuracy of cash held at the cash center.
• Facilitate teller cash movement to and from the vault as per branch procedures while making sure that teller cash limits are well adhered to.
• Attend to the offsite branches repatriation requests and ensuring that the same is expedited within timelines set as per the branch procedures.
• Ensure the cash center holding limits are maintained at all times and making sure that cash is repatriated to CBK on time.
• Ensure the cash center FX balances are sufficient and maintained within limits. This includes making sure that excess cash is repatriated to other HFC accounts held in other banks.
• Acting as an ATM and Vault custodian while assisting in the loading and offloading. Also responsible for making sure that the ATM cash limits are adhered to.
• Assisting in performing various teller transactions and customer service when called upon.
• To attend to dormant accounts and accounts about to go dormant and customer’s queries by ensuring queries pertaining to their dormant accounts are acted on within the timelines stated.
• Responsible for confirmation of cheques above 50k presented for payment on a daily basis while making sure that accurate records are maintained in the system.
• Assist in customer data update exercise to ensure correct client data is maintained in the system.
• Follow up on overdrawn accounts, accounts in arrears and ensure clients are engaged to regularize. 

Key Competencies and Skills

• Product Knowledge
• Supervisory skills
• IT skills
• Numerical skills
• Banking skills
• Analytical skills
• Report writing skills

Minimum Qualifications, Knowledge and Experience

• Bachelors degree, in accounting
• Two years' experience as a teller.