CCNA - Key Account Manager - Laser EA at Canon

Job Purpose and Summary

• Retain top customers and nurture those key relationships over time.
• Bring new clients into the business
• Develop business relationship & Improve Existing Relationship
• Generate Awareness
• Report pertinent data
• Focus on Tender business and vertical like Government, Bank, Education,

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

• LASER Resellers and Competition Mapping.
• Establish LASER Resellers contacts and business relationships with the right representatives of the Resellers (Decision Makers).
• Introduce Canon LASER Products utilizing the relationship established with the LASER Resellers.
• Build a strategic account plan
• Setting call and visitation schedule and frequency
• Managing the contract renewal process
• Setting growth targets
• Developing account review process
• Account segmentation
• Product training to LASER Reseller Salesmen.
• Carry out demand generation activities like Events & Seminars.
• Prepare the Marketing Activity Calendar in coordination with the Country Manager and Product Manager.
• Monitor the LASER dedicated Reseller Partner program in the assigned territory with regular mechanism of Sell out reporting.
• Propose and Support Product Manager in planning and organizing of local product launch events.

PERSON SPECIFICATION (REQUIRED SKILLS AND QUALIFICATIONS)

• The Candidate would be Canon’s representative at channel, customer and end-user level
• Responsible for the dedicated LASER channel(s)
• LASER Resellers Penetration
• Demand Generation (Integral part in generating new sales)
• Brand Visibility
• Enhance Canon LASER MASH in the assigned territory
• Acquire a thorough understanding of key customer needs and requirements
• Develop trust relationship with a portfolio of major clients to ensure they do not turn to competition
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Competition Monitoring and Analysis

You will need

• Customer focus.
• Communicate effectively.
• Plan & organize effectively.
• Customer expertise
• Strategic perspective
• Leadership
• Value based selling
• Skilled negotiation
• Collaborate effectively
• Relationship savvy