Chief Customer Relations & Marketing Officer at Kenya Pipeline Company (KPC) Limited

Job Ref No. KPC/ADVT/18/2023 (1post)

Job Specifications

• Develop marketing plans and guide implementation marketing activities with OMC’s. Monitor and evaluate the impact of marketing and business development strategies on throughput performance.
• Establish networks to gather market intelligence for competitive positioning of the Company.
• Identify and monitor market performance drivers to inform business growth and expansion strategies.
• Promote synergy and coordinate functional teams within the Section.
• Evaluate effectiveness of response strategies to the identified service gaps.
• Ensure internal and external data analysis is well done to inform current and future growth opportunities for the Company
• Supervise market research and market mapping programs, supervise activities and identify areas to be pursued.
• Coordinate benchmarking and competitive intelligence.
• Coordinate analysis of the key performance drivers of the Company
• Monitoring and evaluating performance of the new business against desired targets an d objectives.
• Work closely with the Marketing teams to identify new business areas.
• Filter innovative ideas from proposals made by staff and forward them for consideratio n and further action.
• Supervise undertaking of activities geared towards business development. Perform any other duties relevant to the function.

Person Specifications

• Bachelor’s degree in Social Sciences including Commerce, Economics Business Administration, Public Relations or related field.
• Minimum eight (8) years experience three (3) of which should have been at senior management level.
• Member of the Chartered Institute of Marketing or Marketing Society of Kenya (MSK) or membership of a related professional body.
• Proficiency in computer applications.
• Demonstrated competence in work performance.

Key Skills and Competencies

• Knowledge of the petroleum industry and its dynamics.
• Communication and presentation skills.
• Knowledge of the market trends, competitors in the market and future outlook. Proficiency in data management and analytical skills
• Interpersonal and cross-functional working skills
• Building teamwork.