Chief Manager – Large Taxpayers Office (LTO) at Kenya Revenue Authority (KRA)

Job Purpose

The job holder will be responsible for implementation of the work plans for the following corporate initiatives in the cluster: Audit, Integrity, QMS and Risk Management.

Key responsibilities of the job

• Setting and communication of performance targets and Key Productivity Indices (KPIs) with Cluster Managers.
• Developing annual work plans, monitor implementation and provide feedback through weekly, monthly, quarterly, semi-annual and annual revenue reports.
• Co-ordinate mobilization and collection of revenue to meet set targets.
• Development and implementing revenue strategies, plans and procedures to boost revenue collection.
• Evaluation of staff performance using staff appraisal tools to track and improve staff performance.
• Management of human and financial resources through effective allocation and control for efficient use.
• Facilitate implementation of the work plans for the following corporate initiatives in the cluster: Audit, Integrity, QMS and Risk Management.
• Drive initiatives to improve ethics, culture and facilitate change management in the clusters.
• Ensure teams are adequately skilled to execute activities.
• Enhance service delivery through compliance with Departmental Service Level Agreements (SLA) and Internal Standards.
• Lead, guide, mentor and coach teams.
• Foster strong and good working relationships with stakeholders through sensitization and resolution of stakeholder complaints.
• Day-to-day operations and supervision of staff in Audit – LTO.
• Perform any other duties that may be assigned by the Commissioner and Deputy Commissioner.

Professional/years of experience qualifications

• A Bachelor’s Degree from a recognised university.
• A Master’s Degree and/or professional qualifications will be an added advantage.
• Well trained/ experienced in the field of taxation.
• Should have a good understanding of revenue statutes administered by the Kenya Revenue Authority.
• At least seven (7) years’ work experience in tax administration, with three (3) being at management level.

The ideal candidate should possess the following characteristics:

• Strong administrative, managerial and leadership skills.
• Excellent decision-making skills and capabilities.
• Good planning, organizational and analytical skills.
• Resilient, focused and results oriented.
• Excellent oral and written communication, presentation and interpersonal skills.
• Motivated, dynamic and dedicated team player.
• Ability to build and maintain strong relationships.
• Must be a person of integrity.
• Must be Computer literate.