Claims Registration Assistant at CIC Insurance

PURPOSE:

Responsible for receiving and processing claims for provider payment.

PRIMARY RESPONSIBILITIES:

• Receiving of claims- Ensure all claims received are verified, well stamped and keyed in for future reference.
• Dispatch received invoices, mails and claim books to respective sections
• Dispatch claim forms and other relevant documents to providers
• Respond to walk in customer enquiries
• Prepare valid received claims for scanning
• Scan, index, and upload prepared invoices and reference to Document Management System
• Facilitate disposal of claim documents as per approved disposal procedure
• Verification of correct billing of E-claims
• Registration of claims in the system for provider payments
• Follow up on registration and reconciliation of provider statements to ensure closure.
• Attend to customer and service providers’ queries and complaints promptly and professionally.

Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements

• Education    Bachelor’s Degree    Bachelor’s degree in Commerce or in a related field
• Professional Qualifications    Progress towards IIK/CII may be an added advantage

Experience Required:

• One year Relevant experience