Clerical Officer (3 Posts) at The Office of the Auditor-General (OAG)

Duties and Responsibilities:

• Accurately record, file and distribute all inward and outward correspondences to ensure timely delivery of documents;
• Accurately store, arrange, index and classify records to ensure smooth running of the Office;
• Assist in the development of filing systems and maintenance of both electronic and paper-based files in the Office to ensure timely retrieval and data integrity;
• Assist in the setting up, maintenance, review and documentation of records systems aimed at increasing efficiency in the institution;
• Assist staff with requests to locate and retrieve documents that had been archived.

Job Specification

Requirements for Appointment

• Kenya Certificate of Secondary Education (KCSE) mean grade of C- (Minus) from the Kenya National Examination Council or equivalent qualification from a recognized institution;
• Certificate or Diploma in any of the following: Records/Information Management, Information/Library Science, Human Resource Management, Business Management, Accounting, Supply Chain Management or any other relevant and related discipline;
• Proficiency in Computer Applications.

Core Competences

• Creative/ Innovative - Develop new and unique ways to improve operations within the Office to deliver excellent, efficient and outstanding service/products to clients (e.g. methods, processes, systems, policies etc.). Take initiative and start activities.
• Ethical - Understand ethical behaviour and public-sector practices. Ensure that own behaviour and behaviour towards others is consistent with these standards and aligns with the values and ethical standards of the Office.
• Teamwork - Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance effectiveness within OAG.
• Effective Communication - Speak, listen, and write in a clear, thorough, and efficient manner using appropriate and effective communication tools and techniques. Speak eloquently and engagingly in meetings, in one-on-one situations as well as in small and large groups. Listen, be receptive to the counterpart and adapt to the situation. Adjust the message to the recipient.