Cloud Engineer at Co-operative Bank of Kenya

Reporting to the Head – Network & Infrastructure Support, the Cloud Engineer will be responsible for the development, implementation, maintenance, and administration of the corporate private cloud. This includes hypervisor (VMware), servers, operating systems, storage, and other system administration tasks. Develops, coordinates, and maintains the cloud infrastructure in production and disaster recovery to ensure uptime and business continuity. Documents ICT infrastructure and manages the entire inventory.  Analyzes system security needs and assists in developing standards, guidelines, and statements of direction for corporate ICT system architectures.

The role

The successful jobholder will be expected to:

• Manage performance of ICT Infrastructure and applications to ensure that the systems work as designed and perform consistently and reliably to meet Business SLAs.
• Monitor ICT Infrastructure performance including SNMP, logs, events, and maintenance of general systems health in order to provide proactive remedial support, plans, and implement timely product upgrades, antivirus updates, routine preventive measures, and patch releases for all ICT assets.
• Recommend replacements and acquisition of new ICT Infrastructure, maintain and update System documentation, operating procedures, and business continuity policies. Develop, and maintain device access, control policies, data transmission policies, storage policies, Business continuity policies, backup policies, security policies, monitoring profiles, technologies, and notification rules that match compliance best practice expectations.
• Plan and design systems that run mission-critical business applications and implement upgrade systems when necessary. 
• Research and evaluate external technical trends and developments and evolving industry standards concerning technologies affecting server load balancing, virtualization, security, client/server, and other platforms and their application to business systems. Research local and international technology trends in business and deliver leading-edge technology to improve system performance, security, and functionality.
• Act as a thought leader and consultant on technical planning issues and initiatives.
• Define and document the various architecture components, including hardware platform, operating system, execution, development, operation, distribution, and technologies related to systems administration.
• Attend to system failure and resolve/coordinate resolution of issues. 
• Install, support, and maintain hardware and software infrastructure, provide training and technical support for users and handle queries from them and resolve any issues raised.
• Establish and maintain business relationships with vendors, consultants, and other outside entities providing services to the bank. Negotiate contracts and appropriately monitor the performance of their services.
• Handle queries from users and resolve problems or advice them accordingly.
• Assess security risks, evaluate, recommend and implement the necessary remediation measures.
• Ensure minimal external threat to information resources and is the custodian of domain rights and local PC passwords for the Bank. 
• Manage internal staff and external vendors to ensure that services are delivered promptly with an aim of obtaining zero interruption to business operations. 

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications: –

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3 years experience in Cloud Infrastructure Engineering, Operations, and Development or a similar role.
• Certifications: MCSE / VMware/ Redhat / AIX /Solaris
• Ability to analyze, learn, and apply rapidly changing technologies and apply them as part of integrated solutions to business requirements. 
• Strong systems knowledge, and solid systems design skills coupled with good project management/consulting and leadership skills. Demonstrated ability to lead or facilitate mission-critical projects and to develop, participate in and lead multi-disciplinary work teams. 
• Excellent knowledge of industry standards, concepts, and regulations. 
• Strong analytical, troubleshooting, and conceptual skills; ability to create original concepts/theories.
• Excellent oral, written, and presentation communication skills.