Sawari Hospitality Solutions begun with a single mission: to bring our clients desired hospitality visions to life!
Working in the Hospitality field in Kenya unearthed the need for elaborate services, initially within F&B service and subsequently in hospitality as a whole. The Idea arose out of a passion to take the state of service to a higher level and pu...
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Welcome members and guests with a professional, genuine, and friendly demeanor.
Provide personalized assistance — from greeting clients to arranging coffee, catering, or meeting room setups.
Anticipate member needs and consistently create memorable moments through thoughtful touches and proactive service.
Maintain a clean, organized, and inviting front desk and communal environment.
Business Support
Assist members with administrative tasks such as printing, scanning, mail handling, and booking meeting rooms.
Manage incoming/outgoing mail, deliveries, and courier services efficiently.
Support new member onboarding by conducting tours, introductions, and workspace setup.
Serve as a resource for local services — restaurants, hotels, transport, and corporate amenities.
Community Engagement
Foster relationships and build a welcoming, connected community among members.
Assist in planning and executing member events, workshops, and networking sessions.
Gather feedback to continuously enhance the member experience.
Operations & Coordination
Coordinate with cleaning, maintenance, and security teams to ensure smooth daily operations.
Monitor and restock office supplies, coffee stations, and hospitality items.
Maintain accurate records for bookings, member inquiries, and billing support where required.
Uphold brand standards and contribute to process improvements that elevate the member journey.
About You
A bachelor’s degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
2+ years of experience in hospitality, customer service, or front-of-house operations (preferably in hotels, co-working, or premium service environments).
Tech-savvy with proficiency in office systems, CRM platforms, and booking software.
Excellent verbal and written communication skills, interpersonal finesse, and problem-solving capabilities.
A high level of integrity, with the ability to handle confidential and sensitive information with the utmost discretion and professionalism.
Highly organized with strong attention to detail and the ability to multitask under pressure.
A warm, professional presence with a genuine passion for people and the service industry.
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