Coast Region Retail Zonal Manager at Petro Oil Kenya Limited

• Petro Oil Kenya Limited is a medium sized oil Marketing Company based in Mombasa engaged in the importation, distribution and marketing of Petroleum products throughout Kenya.

DUTIES & RESPONSIBILITIES:

• Train station employees on customer service, products, offloading procedures, safety, quality, health and environment guidelines and statutory compliance.
• Oversee/ monitor the effective financial and marketing operation of the service stations covering petty cash, banking and credit management.
• Monitor and report on service stations performance and make appropriate recommendations to improve their performance.
• Handle customer loyalty discounts at the stations.
• Handle tenants at the stations and ensure that station equipment is well handled and maintained.
• Monitor product losses and institute mitigation measures to curb fuel losses at the stations. Review station pricing data in line with market movements and gather marketing intelligence in the region.
• Station spot checks on staff attendance, reporting, cash handling, stock handling and any other duty that may be deemed necessary for smooth flow of operations.
• Ensure equipment in various stations are well maintained and prepare daily maintenance status report.
• Ensure all communication from the head office is properly channeled to the respective stations and any directives implemented.
• Represent the company to third parties at station in line with the set guidelines, directives and procedures.
• Loading & Offloading process audits including truck monitoring incases of station losses.
• Station staff management including off days and leave management.

Qualifications and Experience:

• Bachelor's degree or diploma in Business, marketing or related field.
• Minimum of four (4) years retail experience in petrol service station operations in a supervisory position.
• Able to lead a retail team
• Problem solver, analytical & detail-oriented.
• Competent in Microsoft Office.
• Good communication & sound organizational skills.
• Good financial understanding and reporting.
• Excellent communication skills & sound organizational skills
• The ability to work under pressure.
• Driving license would be an advantage.
• Initial posting will be in Coast Region but candidate should be ready to work anywhere in Kenya.