Collection Officer Ongata Rongai at Baron Capital Limited

POSITION: COLLECTION/PORTFOLIO OFFICERS

• Baron Capital Limited is a leading financial institution in Kenya, committed to delivering exceptional banking solutions to our esteemed clientele We are currently seeking a dynamic and experienced Collection Officer to join our team and contribute to our mission of providing top-notch financial services

RESPONSIBILITIES:

• Maintain the loan book register
• Document and liaise all early payments with the Portfolio Manager
• Update PAR report as per the policy Update the Pipeline report by COB
• Ensure fleet has valid insurance policies Report all accident cases to the Portfolio Manager
• Ensure a smooth payoff and finalise on documentation for clients
• Prepare demand letters for approval
• Ensure that Proclamation and Disposition Letters are sent to clients
• Prepare repossession letters for approval Check condition of car, inspect, refurbish and document as per policy
• Ensure all vehicles are accounted for
• Attend auctions on behalf of the Company Prepare loan restructuring application and account statement
• Send chattels to the lawyer for registration Maintain world class customer service to all clients
• Attend departmental meetings, present portfolio reports

REQUIREMENTS:

• Degree or Diploma in a relevant field Previous work experience collection is a must
• Strong communication interpersonal skills
• Great customer service skills in and Strong time planning and multi-tasking skills
• Highly motivated and ambitious individual with unquestionable integrity Previous experience in debt collection or a related field is preferred
• Strong communication and negotiation skills
• Excellent organizational and time management abilities
• Proficiency in data entry and record- keeping
• Ability to work independently and as part of a team in a fast-paced environment
• Valid driving license