Collections Specialist at Nokia

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

• Proactively tracks and collects Trade Debts & Advanced payments (when cash request is issued)
• Provides visibility and supports follow up of invoice disputes
• Collaborates with the customer to improve invoice approval and payment lead times
• Provides forecast of expected payment of open items for current period / quarter
• Ensure  Collections Tool correctly represents latest status of AR open items
• Reflect Manual invoice mapping in Collections Tool
• Timely update Line Items Status Check (Collections)
• Share payment remittances for timely Cash Allocation
• Increases the speed at which customer’s open items move to cash
• Challenge any failure in the process preventing fast turn-around of invoices, i.e. disputes
• Provide status and trade debtor reports for customer and CT meetings
• Supports achievement of customer Overdue and cash targets
• Supports RBC/Asset Controllers with Sales of Receivables administration, Due date amendments, provide accurate cash forecasting
• Ensure payment deductions (penalties; WHT; etc) are resolved and dealt with
• Highlights E2E process improvements when inefficiencies exist 
• Follow-up liquidation cases (if any)
• Execute the SOX Controls 

KEY SKILLS AND EXPERIENCE

• Degree in Economics, Finance, Business Administration or any other related field;
• Problem Solving / Organization / Prioritization skills;
• Expert knowledge in MS Excel;
• Relationship building, able to build collaborative partnerships with internal and external teams;
• Business Orientation (Credit / Collections / Sales / OM);
• Working across boundaries and with virtual teams;
• Contract Management knowledge preferable.