Collector, Tele-Recoveries at Standard Chartered Bank Kenya

The Role Responsibilities

• Manages the day -to-day recoveries maximised by the effective implementation of recoveries strategy.
• Reviews recovery processes to ensure cost effectiveness and also identifies risk and opportunities to streamline operations, improve service and minimise losses.
• Legal, regulatory, economic and compliance including the following;
• Ensure compliance with the Group’s standard and regulatory requirements pertaining to money laundering and KYC;
• Participate in and/or support the Bank’s effort to combat money laundering;
• Exercise due care and diligence on matters related to Money laundering and KYC in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior and subordinates.

Our Ideal Candidate

• Graduate with 1-year experience in Credit preferably Debt recovery.
• Good negotiation and communication skills.
• Understands market trends and can interpret impact on the RB portfolio
• Full knowledge of Retail Client Products and those of the competitors
• Good Computer skills with knowledge of the Credit MIS