Commercial Manager at Gusii Water and Sanitation Company Limited (GWASCO)

002/2022

Job purpose

The Commercial Manager is responsible for the commercial function and Business Development Strategy of the Company

Reporting relationship

The position reports to the Managing Director

Supervises

The position supervises the commercial department/function staff

Duties and Responsibilities 

The duties and responsibilities of this position are: -

1. Processing new customer accounts, Updating the customers  register/accounts
2. Coordinate the departmental performance to ensure realization of set  targets monthly, quarterly and annually
3. Prepare and submit monthly, quarterly and annual reports for the  department
4. Prepare Board management papers for approval
5. Ensure that all the data with regards to monthly meter readings and  payments is entered and verified
6. Liaising with other sections in provision of quality service to customers 
7. Ensuring timely billings of all services provided to customers 
8. Maintaining accurate records
9. Preparing accurate reports as required 
10. Liaising with other sections in provision of quality  service to customer
11. Identify training needs for departmental staff
12. Recommend appropriate development  opportunities for the departmental staff to address  identified needs
13. Addressing promptly to complaints from customers 
14. Develop department budget and work plan
15. Mentor and coach departmental staff
16. Identify procurement needs of the department
17. Participate in strategic planning and implementation.
18. Responsible for physical assets assigned by the company
19. Makes strategic, operational and financial decisions for the department
20. Plans the work of subordinates, assigns work to subordinates, monitors  subordinates work performance. Appraises/evaluates subordinates  performance
21. Work closely with other departments/sections in all areas.
22. Performing any other work other relevant responsibilities as may be  assigned by the company 

Requirements for Appointment

1. Bachelor's degree in Finance, Accounting, Economics, Strategic Management or any other Business-related field from a  recognized  Institution
2. CPA (K), ACCA or relevant professional qualification.
3. Member of a professional body and in good standing
4. Demonstrable ability to prepare various business reports
5. Ability to communicate effectively in diverse work situations
6. 7 years' of work experience with a minimum of 3 years in a managerial  or supervisory position.
7. Must be computer literate