Commercial Sales Assistants at Vivo Energy

PRINCIPAL ACCOUNTABILITIES:

Sales

• Defending the key accounts in the Sector and other assigned customers from competition by ensuring deliveries to all the sites are timely, smooth and by frequently visiting sites to check on progress / possible threats.
• Maintain sales portfolio: secure lubricants and fuels LPOs in a timely manner, ensure they are properly processed, scheduled and delivered to the right locations.
• Secure company assets installed at customer sites, monitor and ensure they are in expected condition and working as intended, and recover the same at project end.
• Act as liaison with Engineering team for installation and maintenance issues
• Build and Maintain sound business relationships with various stakeholders at both customer and Vivo.
• Make regular quality customer visits to conduct training (e.g. wet stock management, product receipt), monitor reconcile dispensed fuel volume, assess wet stock procedures and records kept at customers’ sites, ensure that the relevant controls are in place, and resolve any issues arising e.g. shortages.
• Identify new opportunities through market intelligence obtained from the ground and share details with FBAM
• Ensure customer has all invoices for product supplied, reconcile accounts, resolve any invoice disputes, and collect payment as per trade terms.
• Timely Debt collection from assigned Credit customers in the portfolio.

Marketing:

• Brand Promotion – ensure all equipment installed at the sites is properly branded.

Supply Chain:

• Provide accurate sales forecasts for lubricants and fuel

HSSE

• Deliver assigned HSSE plan items, including: site audits, toolbox and other HSSE meeting participation, PI identification and reporting, TnT engagement, Defensive Driving Compliance, Fitness to Drive, VEK safety rules / driving standards etc.

KEY CHALLENGES:

• Timely delivery of promises to customers by managing all internal and external stakeholders
• Establishing good business relationships within the key customers - managing communication as per outlined protocols and culture barrier
• Ensuring a seamless order-to-cash process (LPO collection and processing, invoices delivery and payment processing)

Requirements

• University Graduate in Business or technical related fields
• Experience in customer account/relationship management, sales, negotiation, debt management and business analysis.
• Results driven, with sound business and commercial acumen
• Good team Player, with ability to provide solutions that are creative and innovative
• Market/Competitive Analysis
• HSSE

Competence Requirements

• Selling & Negotiation Awareness – Knowledge
• Customer Relationship Management: Knowledge - Skill
• Market Awareness Awareness – Knowledge
• Customer Value Proposition - Knowledge
• Maximise Business Opportunities - Knowledge
• VE Leadership Competencies - Awareness
• Only shortlisted candidates will be contacted.