Communications Associate at Village Capital

Role Overview

The Village Capital Communications team uses creative and strategic tools to articulate Village Capital’s mission and amplify our programs. The team is responsible for creating and coordinating all communications materials across web, digital, e-mail, PR, speaking opportunities and more.

Responsibilities

Reporting to the Director of Communications, you will be a key member of the Communications team and will have the following responsibilities. We are looking for a Communications Associate to help our team build more efficient systems and processes:

• Creation of program collateral: You will work with internal and external stakeholders to coordinate the creation of program materials, based on templates. This includes but is not limited to webpages, press releases, social media toolkits and metrics reports.
• Coordinating contractor deliverables: You will work directly with a variety of contractors (graphic designers, web developers, freelance writers, translators and others) to execute on deliverables
• Creation of management systems: You will support the Communications team in creating and embedding a system that effectively supports team members
• Track and report on comms metrics: You will spend time tracking and reporting performance data to prioritize channels, optimize cost-effectiveness, iterate campaign tactics and build best practices;
• Website coordination: Assist in website and collateral material design and day-to-day management and maintenance

Candidate Profile

Here Is What We Are Looking For

• You are an insatiable learner: You thrive in an environment where you can take initiative and constantly learn. You are unstoppable when it comes to challenging assumptions, experimenting and asking questions. You always find reading, thinking and talking about how to improve things can help to achieve better and more efficient results.
• Strong and empathetic communicator: You are able to communicate transparently and assertively with colleagues and external stakeholders. You are able to anticipate and respond to the needs of multiple stakeholders at one time (both internal and external), and set expectations upfront.
• You have great organizational skills : You are adept at prioritizing and triaging obligations based on importance and results potential. You love spending time organizing, cataloguing and maintaining information.
• You have a global mindset: You love learning more about, interacting and communicating effectively with people from different cultures, backgrounds and languages. You are excited to be part of a team that is multicultural and internationally distributed.

Qualifications

• A Bachelor’s degree in nonprofit communications, public affairs, journalism, or a related field;
• At least 1 year of applicable operational work experience, preferably at a non-profit or start-up
• Fluency in English is required. Additional language skills (especially Spanish) are considered a plus.
• Experience in creating and managing systems, structures, procedures, processes
• Experience and/or interest in using software and tools such as Hubspot, Adobe Sparks, Canva/Stencil, MailChimp, Hootsuite/Sprout Social, and Google Analytics are highly desirable.
• Ability to prioritize tasks and execute them in coordination with a variety of internal and external stakeholders; s ensitivity to cross-cultural dynamics
• Interest/curiosity in basic HTML for website management (experience with CMS platforms like Hubspot or WordPress is a plus!)
• Interest/Experience/Curiosity in using project management tools like Airtable, Trello or others
• Fluent in (and passionate about) Google docs / keeping things organized and on track – learning new features and using tools that already exist
• Excellent problem-solving skills, and ability to work well under pressure with tight