Credit Control Associate at Britam

Job Purpose and Key responsibilities

Key responsibilities:

• Perform monthly reconciliations for all debtor balances between the Line of Business systems and ERP.
• Prepare an aging analysis as part of the credit control report to intermediaries. 
• Collect all outstanding debt from intermediaries and/or customers within the credit control policy. 
• Circulate debtor statements to intermediaries and engage with the Sales team on collection pipelines. 
• Prepare demand letters for issuance to intermediaries and/or clients. 
• Perform regular visits to intermediaries and clients for statement reconciliation and collection of outstanding premiums. 
• Allocate all premiums received within 2 days from date of receipt. 
• Advise underwriters to debit or intermediaries to share allocation schedules and engage with cashiers for prompt receipting.
• Generate accurate intermediary statements. Analyze and reconcile all intermediary statements and circulate on a monthly basis to all stakeholders to facilitate collection.
• Create and post commission payment vouchers in Line of Business systems and allocate to the respective intermediary statements. 
• Ensure timely resolution of all intermediary queries. Manage an issues tracker, updated daily with all issues raised.
• Timely processing and payment of commissions, premium refunds, Risk management fees, Loyalty and intermediaries’ incentives.
• Any other duties that may be assigned by management.

Key Performance Measures:

As described in your Personal scorecard.

Knowledge, experience and qualifications required:

• Bachelor's degree in a business related field.
• CPA part1 or other similarly recognized accounting profession qualification.
• 1 years of accounting experience in a similar role.
• Knowledge of ERP AP system and/or experience of using Oracle Financials would be an advantage.
• Strong computer and business solutions software skills.
• Strong analytical and problem solving skills.
• Analytical skills.

Technical/ Functional competencies:

• Knowledge of insurance regulatory requirements.
• Knowledge of insurance products.
• Sales and marketing management skills.