Customer Relations Officers at Ecosafi

Be part of an amazing team!

Looking to hire Customer Relations Officers

Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home.  Enjoy the experience of quality cooking on LPG at the price of charcoal.  BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking.

BCC is seeking team members who can help us introduce and grow this ground-breaking new technology, build customer loyalty through excellent customer service, and create career opportunities for themselves by growing as the company grows.

Qualities required

• Adaptive personality with the ability to learn and apply new sales strategies quickly
• Resourceful, energetic, driven, structured, and displaying a strong desire to take initiative
• Strong organizational, operational, and planning skills in a customer service and sales focused environment
• Highest professional standards of integrity  
• A commitment to excellent customer service
• Willingness to work outside of the office in the field directly with customers
• Strong written and verbal communication skills
• Superb interpersonal skills including the ability to quickly rapport with both customers, colleagues and all stakeholders
• Willingness to learn new skills
• Understanding the sales process and dynamics
• Certificate in sales / marketing or related fields (not a must)