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CarePay is a Kenyan company that administers conditional healthcare payments between funders, patients and healthcare providers. Through our M-TIBA platform, CarePay directs funds from public and private funders directly to patients into a "health wallet” on their mobile phone. The use of these funds is restricted to conditional spending at selected he...
Main purpose of the job
A Customer Success Account Lead is end- to-end responsible for the growth and retention of either one of CarePay’s key accounts or several smaller accounts. Key objective is to make these clients more successful by enabling them to use the full breadth of CarePay’s products and services offering. In other words: by ensuring full adoption of CarePay’s propositions you enable the customer to unlock maximum value. Through this, you are also able to maximize revenue generation for CarePay (in a responsible way), whilst ensuring retention of the client.
KEY RESPONSIBILITIES:
ESSENTIAL QUALIFICATIONS, EXPERIENCE & SKILLS
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