Data Integrity Supervisor at Church World Service

Primary Purpose

This position is primarily responsible for leading technically involved projects within Data Integrity (DI), and assisting the Data Integrity Manager in increasing the technical capacity of Data Analysts.

Essential Duties

• Provides leadership to the Data Analysts, including performance evaluations, participating in hiring and annual leave coordination.
• Assists the Data Integrity Manager in developing, updating, and implementing of DI Standard Operating Procedures.
• Ensures that all incoming report requests are created and published on the Tableau site.
• Ensures effective and timely communication with management and the Leadership Team in response to report requests.
• Oversees and manages the daily workload of Data Analysts in the Data Integrity Unit.
• Reviews and monitors team and individual progress towards section goals.
• Develops and implements training for new Data Analysts.
• Develops and implements training modules for new staff and provides regular re-training in regards to data integrity.
• Takes the lead on the more technically challenging projects assigned by Data Integrity Manager.
• Assists the Data Integrity Manager to improve the technical knowledge and practices of the Data Analysts.
• Prepares and automates regular sectional quality control reports in Tableau to ensure data accuracy and identify training needs.
• Works closely with the DI and Programs staff to identify training needs at the RSC.
• Coordinates and oversees -annual inter-departmental process review and recommends improvements in quality control.
• Maintains a current understanding and keeps abreast of any updates of RSC SOPs.
• Other duties as assigned.

Experience

Qualifications:

• Eight (8) years paid work experience is required.
• Six (6) months of working experience as a Data Analyst is preferred.
• One (1) year of direct supervisory experience is required.
• Twelve (12) months of working experience with the tableau a must.

Skills

• Advanced knowledge in TRANSACT SQL required
• Queries, stored procedures, views and functions Microsoft SQL Server database design required
• Knowledge and Experience using Microsoft Visual Studio 2008 in the context of SQL Server Reporting Services.
• Advanced computer knowledge, specifically with MS Outlook, MS Excel or other statistical analysis programs required.

Abilities

• Supervise staff to ensure policies and procedures are implemented and executed in accordance with guidelines and standard operating procedures;
• Maintain a high performance standard with attention to detail, completing tasks within set timeframes;
• Exercise good judgement and seek guidance as appropriate when confronted with unanticipated problems;
• Deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
• Manage large and diverse workload under pressure with competing priorities.
• Maintain the integrity of official records;
• Analyze and solve complex problems and make sound decisions;
• Work with minimal supervision
• Maintain a high performance standard with attention to detail;
• Work independently and contribute to overall operations of RSC Africa;
• Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
• be flexible with changing of daily duties as needed.

Education & Certifications

• Bachelor’s Degree is required (or 4 years of work experience in lieu of a Bachelor’s degree