Dealer, SME & Retail Sales at KCB Bank Kenya

Key Responsibilities:

• To implement the Retail treasury sales strategy in line with the overall treasury strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
• To build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and revenue growth for Retail treasury sales portfolio.
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty. Organize and plan both prospective client calls to manage relationships.
• Ensure strong cross-selling of existing and new treasury products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank.
• Drive Treasury revenue through collaborating with the Retail relationship managers, & Investment Banking teams to coordinate Foreign Exchange Solutions 
• Drive Segmented Sales & provide custom-made solutions to clients & designated sectors.
• To actively market defined products offering i.e., Spot FX and Forwards to Retail clients.
• Manage and ensure timely booking of forex transactions through the Bank’s core banking system/k plus.
• Advise staff on matters pertaining to FX operations & best practice.
• Monitor trends and actively identify potential areas of revenue growth.
• Relay any important information/news to relevant parties promptly to manage risk and maximize gains.
• Ensure compliance to the Bank’s policies, procedures and regulatory requirements.

Education and Experience        

• Bachelor’s degree in a Business a related field.
• ACI Dealing Certificate is required.
• A master’s degree in management and business relevant field will be an added advantage.
• Minimum of three (3) years' experience in Treasury Sales.
• At least two (2) years' experience in Retail Banking.
• Minimum of three (3) years demonstrated commercial awareness with the ability to identify and capitalize on business opportunities.
• At least 2 years' working knowledge of Reuters and Bloomberg platforms will be an added advantage