Deputy Director (Communications) at Nairobi Metropolitan Area Transport Authority

JOB VACANCY No.: NaMATA/HR/04/2023

NaMATA JOB GRADE 3 

Job Specifications
The Deputy Director (Communications) will report to the Director (Corporate Services). He / She will be responsible for coordinating Corporate Communications related activities including, Public Relations, Digital Communications and Internal communications, Sponsorships, events, brand and reputation management.

Duties and Responsibilities entail: -
Specifically, duties and responsibilities will entail: 

• Maintaining and improving the Corporate Communication policy of the Authority taking into account the internal and external changes in the maritime industry;
• Advising and recommending to the Authority possible outcomes and response scenarios based on strategic initiatives made in the year;
• Coordinating all corporate communications related activities including publishing of brochures, handbooks, calendars, annual reports, departmental reports;
• Developing and delivering creative communication strategies and plans;
• Updating the Authority website and digital platforms and facilitate interdepartmental communications and managing external communications;
• Building and maintenance of consistent branding, corporate identity across relevant public relations channels while keeping the Authority up to date on industry trends.
• Developing suitable communication strategies to mitigate prevailing crisis;
• Developing content to provide clear and adequate information and material that will support marketing and communications activities;
• Reviewing and approving key presentations and collaterals needed for communications and outreach activities;
• Convening and chairing public relations and media related meetings;
• Managing Digital & Media Relations including information sharing and invitations for NaMATA events;
• Developing and incorporating online tools and in-person networking to create relationships and ultimately build the Authority’s brand, both online and off line;
• Coordinating content creation – editing and approving blog posts, articles, newsletters, communications materials, and material for social media channels;
• Leveraging on social media by creating, managing and growing the Authority’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties;
• Managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns;
• Managing any online feedback forums;
• Implementing strategic communications plans and to provide local market insight for the authorities public-facing communications;
• Developing networks with journalists, media producers, editors and strategic influencers;
• Gathering information on programmes and significant events in a specific NaMATA Cluster area;
• Developing media plans, distribute and follow up media releases, book interviews and respond to media request;
• Overseeing the Corporate Social Responsibility (CSR) Programmes; and
• Overseeing the Compliments and Complaints Handling Mechanism of the Authority.

Requirements for Appointment
For appointment to this grade, a candidate must have: -

• A minimum period of ten (10) years relevant work experience and at least three (3) years in a supervisory role in comparable and relevant position;
• Master’s Degree in Public Relations, Communications, Journalism, Marketing, International relations or any other equivalent qualifications from a recognized institution;
• Bachelor’s Degree in Public Relations, Communications, Journalism, Marketing, International relations or any other equivalent qualifications from a recognized institution;
• Leadership Course lasting not less than four (4) weeks from a recognized institution;
• Good communication skills;
• Have a clear understanding of the working of the media;
• Possess good oral and written communication skills in both English and Kiswahili;
• Have demonstrated professional competence in information work as reflected in work performance and results;
• Proficiency in computer skills; and
• Meet the provision of Chapter Six (6) of the Constitution of Kenya.

Behavioural Competencies / Attributes 

• Communication skills
• Listening Skills;
• Ability to mobilize resources; and
• Negotiation skills