Digital Account Manager, East Africa (Client Services) at Eskimi

WHAT YOU WILL DO

• Make sure Account Management processes are working properly in your region.
• Communicate with some of the biggest and most innovative brands in the world.
• Drive product adoption in existing Tier 1 & 2 accounts.
• Grow revenue from existing client portfolios and ensure regional upsell revenue.
• Ensure client retention of your accounts.
• Maintain communication with internal stakeholders, Ad Operation, Sales, Product & Creative teams, and Management teams.
• Ensure and manage successful campaign launches and KPI reach.
• Achieve revenue targets and internal KPI’s
• Plan and prepare business proposals for existing clients.
• Gather feedback from customers or prospects and share it with internal teams.

WHAT WILL HELP YOU TO DO IT

• At least 3 years experience of programmatic or digital channel (Google/Facebook/Youtube ads) planning.
• Sales experience and proven track record of revenue targets.
• Tech-savviness and a good understanding of digital marketing concepts and best practices.
• Ability and willingness to work in a fast-paced environment, independently, set and reach ambitious goals.
• Sharing Eskimi values - growth, initiative & drive, and a high sense of ownership.
• Creative mindset.

WHAT'S IN IT FOR YOU

• Flexible work arrangements, including hybrid work models in cities with physical offices, and remote work options everywhere else. Where we work in a hybrid model, our team-members can use Work Away Days, allowing them to work fully remotely for up to 2 months per year. We also have flexible working hours, with most Eskimians starting the day at 9 am in their local time zones.
• Professional development opportunities through programs like Leaders Assembly for managers, Mentorship programs for growing talents, regular learning sessions, and access to external consultants. Our Internship programs also serve as stepping stones for career starters, often leading to full-time roles within the team.
• Recognition culture with celebrations of achievements. We value everyone's contribution to bring the best talent and new clients to Eskimi, and we offer Bonus systems to encourage it. The Bonusly recognition system also highlights accomplishments, allowing team members to share recognition points redeemable for various gifts and vouchers.