Direct Sales Agent - Machakos at Rafiki Microfinance Bank

Job Summary 

• The main responsibility of the job holder is to acquire and growth of sustainable Bank Business. 

Key Duties and Responsibilities  

• Generating new business through visiting potential customers to prospect for business. 
• Actively take part in sales activities organized by the Bank to acquire the business. 
• Offer excellent customer experience while interacting with customers on different channels. 
• Gather feedback from customers on Bank products and services to inform improvement decisions. 
• Daily reporting on business acquisition/sales activities 
• Continuously seek to deepen knowledge of the Bank’s offering and the industry trends. 
• Achieving sales targets within the set period i.e. in both volume and value.
• Handling    customer    issues    and    complaints on allocated products.
• Obtain all customer information and documents required to open an account and till number and ensure know your customer (KYC) compliance.
• Preparing regular sales activity and performance reports as required. 

Knowledge and Experience required for this Role.

• Certificate in relevant course or any other business-related course. 
• At least 1-year experience in a sales role 
• Confident and self-driven.
• Excellent communication skills both oral and written.
• Strong interpersonal and negotiation skills. 
• Honesty and Integrity.
• Ability to be an agent of change and innovation with a strong desire to excel. 
• Ability to deliver set business targets and services with minimum supervision. 

Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for and the job location on the e-mail subject e.g. (DIRECT SALES AGENT-LIKONI) on or before 12th August 2023 at 5:00pm.