Dispatch Coordinator at Flexi-Personnel

JOB PURPOSE

• Ensure that all trucks are dispatched while adhering to Client’s protocols. Also to ensure the process is executed in a safe, timely, efficient manner and all necessary documentation and data is in place in line with the objectives of the Business Unit.

KEY DUTIES AND RESPONSIBILITIES

• Ensure driver is issued with all relevant documents i.e. Invoices/dispatch/HTO/GAN note.
• Ensuring complete dispatch related documents are received & debriefed in the system before forwarding to archive. (PODs in the system (DCT))
• Ensuring all dispatch related data is circulated within the set KPIs
• Liase between warehouse and transport to ensure smooth flow in operations
• Attend monthly Operations meeting on site performance and profitability with team members
• Identify improvement opportunities using First Choice tools in the operation, focusing on delivering continuous improvement to improve annual gross profit
• Facilitate effective communication to ensure everyone is informed about changes, delays, or other relevant updates.
• Assist the KBL Transport Executors in day-to-day running and ensure execution to completion
• Ensure all hitches pertaining to documentation is escalated and dealt with ian timely manner
• Ensure the relevant work instructions and standard operating procedures for the operation are adhered to
• Ensure that all dispatches are done through TRAMM mobile app and updates shared of the same
• Ensure the appropriate communication, understanding and compliance with all relevant DPDHL policies takes place
• Support all safety engagements on site & review incident investigations within the workplace, respond to escalated issues of non-compliance and ensure relevant safety regulations and procedures are adhered to
• Analyse and understand health and safety related risks for drivers - both own fleet and subcontracted, take action to reduce or eliminate these risks.

OTHER RESPONSIBILITIES

• Work within operating areas as determined by management and the needs of the business
• Carry out duties following standard operating procedures and safe working practices
• Be actively involved in and support change initiatives
• Timely follow up on PODS & debriefing on the system
• On time dispatch and DCT trip closure
• On time dispatch and DCT trip closure
• Delivery in Full

EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND TRAITS

• Degree or Diploma in Logistics, Supply Chain Management or equivalent.
• Proven experience of 3 years in transportation dispatch, preferably within the logistics industry.
• Familiarity with transportation management systems (TMS) and route optimization software. L84
• Relevant professional qualifications
• Person needs good understanding of distribution and transport methods
• Person should have a working knowledge of packaging and warehousing methods and application
• Strong communication and organizational skills.