E-Commerce and Website Administration Assistant at Corporate Staffing

Role & Responsibilities

• Managing e-commerce platform (Magento 2) for two brands.
• Support the Sales, Marketing & e-commerce team to develop and deliver the online trade and promotional plan, working closely with internal teams and suppliers.
• Support the brand and content team to launch and run marketing and brand campaigns, supporting with maintenance of visuals for the website e.g., product imagery and banners.
• Product Management: Updating and uploading products, product information, pricing changes, product taxonomy and SEO redirects.
• Daily review and maintenance of website merchandising using Klevu platform
• Update website content aligned with the content strategy, supporting with writing and uploading new product descriptions, uploading video URLs and imagery on category pages and landing pages. 
• Support with trading across wider marketplaces i.e. eBay, Amazon, WayFair & ManoMano etc
• Manage online conversion tactics and tools such as Website Countdown Timers, Social Proofing & Live Chat 
• Support with website data capture by managing web popups and forms
• Manage product reviews on the website
• Clear understanding of the customer journey and the audience for each brand 
• Good copywriting and proofreading skills
• Conduct Competitor Analysis in collaboration with the marketing executive, including monitoring competitor promotions, messaging and pricing.
• Provide social commerce support.
• Support in reporting using Google Analytics.

Qualifications and requirements

• Diploma/Degree in a business related field
• Minimum 2 years’ experience in the same or similar role  
• Experience with an ecommerce platform, ideally Magento 2
• Strong attention to detail and proofreading skills.
• UK eBay/Amazon Marketplace Experience desirable
• Good Microsoft Excel skills.
• Detail orientated and highly organised
• Creative and enthusiastic 
• Fun! We work hard, but place trust in one another and work as a team