Employee Relations Officer at Save the Children

Team and Role Purpose

The Employee Relations team ensure fair and compliant employee relations processes in order to foster a positive and inclusive workplace culture while adhering to all legal and organizational standards. The team analyses data and trends to identify areas for improvement, builds capacity to handle complex issues effectively, and conducts thorough investigations into cases, disciplinaries, and appeals. Through these efforts, the team supports the organization's mission to create an equitable and supportive work environment for all employees.
The Employee Relations Officer will manage employee relations processes and ensure alignment with Save the Children International’s (SCI’s) commitment to fairness, inclusivity, and employee well-being, the Employee Relations Officer addresses cases such as sickness absence, formal performance management, and flexible working requests. The role supports line managers and staff by providing advice and guidance to promote a culture of mutual respect and collaboration within the organisation. Additionally, the role analyses employee relations data trends to identify and address potential issues proactively, contributing to continuous improvement in workplace policies and practices consistent with SCI’s mission .

• Reporting To: Manager, Employee Relations
• Work Pattern: Hybrid/Remote with flexible working options available
• Contract Length: Permanent
• Grade: P1
• Location: Any approved Save the Children International office location 
• Preferred Time Zone: Europe, Africa, MENAEE (GMT +/- 3 hours)
• Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment.

Principle Accountabilities 

• Advise leaders and support the the processes for employee relations cases such as sickness absence, informal and formal performance management, grievances etc. ensuring they align with SCI’s commitment to fairness, inclusivity, and the well-being of all employees
• Be the key focal point for employee concerns regarding all types of parental leave, flexible working requests etc.
• Support line managers and staff by providing advice and guidance on SCI’s people policies and procedures to promote a culture of mutual respect and collaboration within the organisation 
• Analyse people data and trends to proactively identify and address potential issues, supporting continuous improvement in workplace policies and practices in line with SCI’s mission 
• Update and close employee relations cases in SCI's case management system, ensuring all necessary follow-ups and recommendations are completed 
• Support the Employee Relations team in overall case management including coordinating the preparation for investigations, disciplinary and appeal hearings and ensuring accurate and comprehensive notes are taken for organisational records
• Ensure compliance with SCI’s Diversity, Equity, and Inclusion policies by embedding inclusive practices within all employee relations activities, helping to build a culturally competent and respectful organisation.

Experience and Skills 

Essential

• Communication Skills: Proficient in both verbal and written communication, able to convey complex ideas clearly and concisely.
• Analytical Skills: Capable of analysing employee relations data and using insights to identify trends and issues, with a strong focus on continuous improvement and data-driven decision-making.
• Considerable experience in managing employee relations cases, including sickness absence, informal and formal performance management and grievances
• Experience in using case management systems and documenting formal meetings to ensure comprehensive and compliant organisational records.
• Experience in monitoring and analysing employee relations trends to proactively improve workplace policies and practices in alignment with organisational values
• Organisational Skills: Efficient in managing multiple cases and tasks concurrently, with a strong attention to detail and follow-through .
• Advisory Skills: Proven ability to provide sound advice and guidance on employee relations matters to both staff and managers, promoting effective and fair resolutions and a collaborative organisational culture.

Desirable

• French, Spanish or Arabic language skills