Enterprise System Developer at Safaricom Kenya

Key Responsibilities:

Technical Development & Integrations

• Design, develop, and maintain integrations between Oracle Fusion and external systems using Oracle Integration Cloud (OIC), REST/SOAP Web Services, and file-based approaches.
• Build and optimize data migration and conversion solutions using FBDI templates, ADFdi, HDL (HCM Data Loader), and SQL/PLSQL scripts.
• Develop, enhance, and support BI Publisher reports, OTBI dashboards, Smart View queries, and custom data models for business reporting.
• Create and maintain custom applications and extensions using Oracle VBCS, APEX, and ADF frameworks where required.
• Monitor, troubleshoot, and optimize real-time and batch integrations for performance, scalability, and reliability.
• System Enhancements & Customization
• Analyse business requirements and translate them into MD50/technical design specifications (MD70, MD120).
• Implement custom workflows, approval hierarchies, and security role modifications as per business requirements.
• Conduct data modelling and schema design for reporting and analytics.
• Develop and maintain automation scripts for recurring tasks, including data loads, reconciliations, and testing.
• Ensure compliance with Oracle’s PaaS and SaaS extension guidelines to keep the solution upgrade-safe.

Release & Support Management

• Manage Oracle SRs (Service Requests) and work with Oracle support to resolve technical issues.
• Provide 3rd line technical support for Oracle Fusion incidents, escalations, and    production issues.
• Assess and test quarterly Oracle Fusion Cloud releases for impact on integrations, reports, and custom solutions.
• Perform root cause analysis (RCA) for recurring incidents and propose long-term technical fixes.
• Collaborate with infrastructure and DBA teams on system performance, tuning, and monitoring.

Collaboration & Documentation

• Partner with functional consultants to validate technical feasibility of configurations and setups.
• Prepare and maintain technical documentation including integration maps, ERDs, test scripts, and operational guides.
• Mentor support teams by providing knowledge transfer and troubleshooting guidelines.

Qualifications

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Data Science, or related technical field

Proven hands-on experience in Oracle Fusion technical development with expertise in at least 3 of the following:

• Oracle Integration Cloud (OIC)
• BI Publisher, OTBI, Smart View
• FBDI, ADFdi, HDL (for HCM)
• REST/SOAP APIs, Web Services
• Oracle VBCS, APEX, ADF for extensions
• Strong SQL, PL/SQL, and data modelling skills.
• Familiarity with Fusion SaaS architecture, data structures, and security model.
• Experience with end-to-end integrations (on-premise to cloud, cloud-to-cloud, and hybrid).
• Strong knowledge of technical documentation standards (MD50, MD70, etc.).
• Exposure to Agile/Scrum project delivery methodologies.
• Ability to troubleshoot complex incidents and perform performance tuning.
• Good understanding of functional flows in Fusion ERP/HCM/SCM to contextualize technical solutions.