ERP Sales Representative at KCB Bank Kenya

KEY RESPONSIBILITIES

• Design and implement comprehensive training programs for KCB Bank staff on ERP platform features, benefits and sales strategies
• Develop sales enablement materials, including presentations, talk tracks and objection-handling guides
• Provide mentorship and coaching to bank staff, helping them refine their ERP solution-selling skills
• Offer ongoing support to banking teams during early customer engagements.
• Develop and execute strategic sales plans to drive ERP adoption among KCB Bank’s business customers
• Consistently meet or exceed monthly, quarterly and annual customer acquisition targets.
• Build and foster strong relationships with branch managers and banking teams across assigned regions
• Deliver engaging product demonstrations and persuasive sales presentations tailored to client needs.
• Identify cross-selling opportunities between ERP capabilities and KCB Bank’s financial solutions.
• Collaborate with implementation teams to ensure a seamless onboarding experience for new ERPs
• Gather customer feedback to guide product development and refinement strategies.
• Develop case studies that highlight successful ERP implementations and measurable business outcomes.

DAILY RESPONSIBILITIES: 

• Selling of Bank products. 
• Participating in Bank Sales Campaigns. 
• Cross-selling Bank products and educating customers who have taken up a product on the features (including product demonstrations). 
• Receipt of customer applications and forwarding the same to the stipulated retail support team within 24 hours of sign-off by the customer. 
• Ensuring Proper documents and KYC as per stipulated standards. 
• Provide regular Sales reports.

REQUIREMENTS

Bachelor’s Degree 

Experience

• 2 years of experience in digital banking or ERP sales is required.
• 2 years of experience in selling Digital Channels Services 
• Knowledge of  banking industry and SME financing
• Designing and delivering training programs for sales teams                            
• Demonstrated ability to meet or exceed sales targets consistently   
• Sales and Relationship Management       
• Strong presentation and communication skills with the ability to simplify complex concepts for non-technical audiences.