Executive Housekeeper at PrideInn

Job Description

• Ensure availability and reliability of the Hardware, Network, servers, printers, branch infrastructure, applications and connectivity within branches
• To manage the implementation and installation of new outlets with MICROS.
• Evaluate access controls and roles of system users in respect to EPOS programs and MICROS database access.
• Support operations of all EPOS Systems, Electronic menu management, promotions, discounts and offers according to company policies and procedures.
• Supporting, Configuration, Monitoring and Administration of all system, processes and functions. Backups and antivirus systems.
• Provide regular reports on various key aspects of EPOS application, network & system, responsibilities.
• Supporting, Monitoring and Administration EPOS systems, systems rollouts, databases and other EPOS related activities.
• Corrective and preventive maintenance on workstations and other IT equipment.
• Administer and coordinate system upgrades, modifications, and customizations with outside vendors, end-users, and IT resources.
• Ensure that all calls/incidents are Logged into Helpdesk system & addressed within agreed on SLA response time.
• To perform any other duties as may be assigned by the head of department.

Minimum Qualification:

• Experience Length: 1 Years