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  • Posted: Sep 12, 2022
    Deadline: Not specified
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    This company was formerly known as SmartCook Energy. Last-mile energy networks for Africa's cities. Smarter commerce for urban Africa. Unique rich media delivery platforms. Our mission is to improve life for everyone in Africa’s cities.
    Read more about this company

     

    Field Operations Manager: Koko Labs

    Your Role

    The Field Operations Manager KOKO Labs, is a wide reaching role that has responsibility for managing the efficient opeations of KOKO Labs’ concept testing programs working in coordination with the entire Lab’s team and other stakeholders at KOKO Networks. This is a fast-paced role that requires adaptability and quick problem solving skills along with experience in supply chain management, quality assurance distribution and logistics. It is expected that the successful candidate will also have technical proficiency in data management, financial reconciliation and administration. This role reports directly to the VP, Corporate Development, while reporting on a “dotted-line” basis to one of our Labs Program Area Managers, depending on specific project activities.

    The role is based in Nairobi, Kenya, with the possibility of travel across Kenya and to other countries as required, to set up and support Field Operations for KOKO Labs Pilot programs.

    What You Will Do

    Supply & Demand Forecasting:

    • Develop, implement and maintain a demand forecast plan for KOKO Labs shops and main distribution warehouse to ensure appropriate levels of stock availability
    • Work with the KOKO Retail Operations Team for the placement of stock orders based on the forecast plan

    Warehouse & Distribution Planning:

    • Manage the end-to-end supply chain from suppliers to warehouses, hubs and KOKO Labs shops
    • Manage the planning and implementation of last-mile distribution to KOKO Labs shops, with a focus on minimising operating costs, stock losses, stock quality issues, and shop stock-outs
    • Manage the warehousing of physical stock, marketing materials and other KOKO Labs technical and non-technical equipment, ensuring no stock losses and damage

    Inventory Management:

    • Manage the end-to-end supply chain from suppliers to warehouses, hubs and KOKO Labs shops ensuring visibility and accuracy of stock data

    Partner Management:

    • Own and oversee the relationship with our third-party logistics partners Manage the relationship with Suppliers and materials production companies

    Technical Support:

    • Oversee and manage the setup of POS devices with application installation and testing
    • Oversee and manage the setup of in-store screens and other technical equipment at Agent shops

    Field Based Support:

    • As required, support the KOKO Labs field based teams in the field with Operational and Technical support

    What You Will Bring to KOKO

    • At least 4+ years of work experience in supply chain management, warehousing or logistics, with at least 2+ years of management experience
    • Strong knowledge of Microsoft Office suite, G-Suite
    • Strong understanding of technical devices (smartphone, mobile applications)
    • Degree in procurement/Supply Chain related field from an accredited institution required
    • Ability to work autonomously and think on your feet
    • Strong communication and interpersonal skills
    • Strong computer skills Strong attention to detail
    • Ability to think analytically

    Method of Application

    Interested and qualified? Go to Koko Networks on jobs.lever.co to apply

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