Food & Beverage Manager- Hotel-Amboseli & Masaai Mara at Emerge Egress Consulting

Role Objective

Our client, a hotel, is seeking to recruit a Food & Beverage Manager responsible for overseeing the daily operations of all food and beverage outlets. The role ensures quality service delivery, operational efficiency, compliance with hygiene standards, and a positive guest experience while supporting revenue growth.
Core Duties and Responsibilities

• In charge of managing budgets, forecasts, financial performance and managing F&B orders, staff, and finances.
• Ensures the smooth running of the food & beverage operations to ensure highest levels of quality and service standards.
• Preparation and Presentation of regular reports to the management on activities and generated revenues.
• Conducting regular meetings with the staff regarding communication, information sharing, address issues and concerns as well as to keep with the industry trends.
• Be a contact point for clients both individual and corporate enquiries in a professional manner while ensuring their needs are met.
• Booking functions and ensuring proper services are rendered for smooth running and at times delegating the role to the F&B Supervisors.
• Establish targets, schedules, policies and procedures within the department
• In charge of monitoring inventory and cost control.
• Ensuring compliance with health and safety regulations, practices as per industry standards.
• Planning and designing exquisite innovative menus to attract the target clients, meet the targets that reflect current trends, client’s preferences and continuously making improvements.
• Assist in recruiting suitable new hires when need be, mentor and foster a culture of teamwork and excellence.
• Collaborate with marketing to promote food and beverage offerings and special events.
• Develops and implements plans food & beverage initiatives & ensuring hotel targets are achieved
• Implement a hands-on management approach to stay informed about departmental operations.
• In charge of conducting all required inspections according to the Hotel Management policies.
• Development of checklists, other relevant documents for all Food & Beverage service outlets.
• Ensure all administrative and operational procedures comply with Standard Operating Procedures.
• Review client feedback at each F&B meeting and take immediate corrective action.
• Develop and consistently review Food & Beverage Standard Operating Procedures.
• Represent and act in the company’s best interests to minimize costs and maximize revenue.
• Provide a variety of products to meet the ever-changing client preferences and tastes.
• Ensure new employees receive thorough inductions and onboarding before starting their jobs.
• Ensure staff are well-informed and communicated to on hotel operations and activities. 
• Perform other duties as assigned.  

  Job Specifications and Qualifications

• Diploma or Bachelor's degree in hospitality management, Food and Service Management, Business, Culinary Arts, or a related field.
• At least 3 years of proven experience in a food and beverage management role, preferably in a luxury or business hotel.
• Demonstrated ability to implement and maintain high standards of hygiene, quality, and productivity
• Passion for culinary trends and a deep understanding of food and beverage service
• Experience in cost management, budget controls and revenue maximization
• Familiar with ERP, Hotel systems and MS Office software. 

Key Competencies

• Leadership and Management skills
• High Integrity.
• Excellent Communication skills
• Attention to Detail
• Organizational skills
• Problem-Solving
• Time Management Skills