Fullstack DevOps Engineer at Wipro Limited

Role Purpose

• The purpose of this role is to work with Application teams anddevelopers to facilitate better coordination amongst operations,development and testing functions by automating and streamlining theintegration and deployment processes

Do

• Align and focus on continuous integration (CI) andcontinuous deployment (CD) of technology in applications
  • Plan and Execute the DevOps pipeline that supports theapplication life cycle across the DevOps toolchain — fromplanning, coding and building, testing, staging, release, configurationand monitoring
  • Manage the IT infrastructure as per the requirement of thesupported software code
  • On-board an application on the DevOps tool and configure it asper the clients need
  • Create user access workflows and provide user access as per thedefined process
  • Build and engineer the DevOps tool as per the customizationsuggested by the client
  • Collaborate with development staff to tackle the coding andscripting needed to connect elements of the code that are required torun the software release with operating systems and productioninfrastructure
  • Leverage and use tools to automate testing & deployment in aDev-Ops environment
• Provide customer support/ service on the DevOps tools
  • Timely support internal & external customers on multipleplatforms
  • Resolution of the tickets raised on these tools to be addressed& resolved within a specified TAT
  • Ensure adequate resolution with customer satisfaction
  • Follow escalation matrix/ process as soon as a resolution getscomplicated or isn’t resolved
  • Troubleshoot and perform root cause analysis of critical/repeatable issues

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

• Dev Ops Lead Engineer/ Project Manager
• Regular reporting & updates
• Application teams/ owners, application developers, releasemanagers
• For end to end Continuous Integration, Continuous Deployment& Monitoring

External

• Clients
• To provide optimal support from time to time

Display

Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill
  • Leveraging Technology - Knowledge of current and upcomingtechnology (automation, tools and systems) to build efficiencies andeffectiveness in own function/ Client organization - Competent
  • Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk - Expert
  • Technical knowledge - knowledge of various DevOps tools,customization and its implementation at the client site - Expert

Competency Levels

Foundation

• Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.

Competent

• Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell.

Expert

• Applies the competency in all situations and is serves as a guide toothers as well.

Master

• Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognisedwithin the entire organization.

Behavioral Competencies

• Execution Excellence
• Passion for Results
• Confidence
• Client centricity
• Formulation & Prioritization