General Manager at Kenya Safari Lodges & Hotels Limited (KSLH)

Key Duties & Responsibilities

• Accounting Officer for the Kenya Safari Lodges & Hotels Limited
• Oversee the development of long-term strategies, plan and annual operating budget 
• Drive operational excellence and profitability across all lodges and hotels.
• Ensure a high level of customer satisfaction and Prudent management of resources.
• Foster collaboration and partnerships with key stakeholders in government, tourism, and the private sector.
• Spearheading the development and implementation of Performance Management of KSLH.
• Ensure compliance with all professional, ethical, legal and statutory requirements in theconduct of KSLH business.
• Facilitating communication between the Board of Directors and Management
• Lead business restructuring, innovation, and repositioning of the KSLH brand.
• Advising the Board on all policies and strategies related to the mandate of the Kenya Safari Lodges & Hotels.
• Develop and nurturing a team of highly motivated and talented human capital fostering a culture of excellence in performance.
• Establishing proper internal monitoring and control systems and procedures, ensuring effective dissemination of services.
• Oversee maintenance and compliance with Quality Management Systems
• Provide regular, thorough, and prompt communication to the Board on key technical, financial and administrative matters.
• Ensure safe custody of institutional assets
• Maintain a positive organizational culture, values and reputations for KSLH in its markets and with all staff, customers, suppliers, partners and regulatory/ official boards.

Academic and Professional Qualification

• Master’s Degree in Business Administration/Strategic/Hotel/Hospitality Management or related,
• Bachelor’s Degree in Business Administration/Strategic/Hotel/Hospitality Management or related,
• Professional qualification,
• Membership to a professional body,
• Leadership course lasting not less than four (4) weeks,
• At least Fifteen (15) years’ work experience. With 5 years’ experience in senior management,
• Fulfill the requirements of Chapter 6 of the Constitution.

Key Competencies and skills

• Self-driven
• Unquestionable integrity
• Good communication, interpersonal and networking skills.
• Motivational and team building skills.
• Leadership and entrepreneurial skills
• Marketing and public Relations skills
• Change Management skills
• Complex problem-solving skill
• Negotiation skills
• Visionary, innovative and strategic thinker.
• Business presentation Skills
• Result oriented