Hardware Engineer at National Bank of Kenya

Job Ref No. HR/089/2022

Position Scope: 

The role holder will be responsible for providing support on the Bank’s Hardware Infrastructure. He/She will also be responsible for technical design, configuration and management of hardware resources in windows and Linux environments among others to ensure end to end availability, performance, maintenance and capacity of ICT hardware resources across the Bank network in line with best practice and all relevant guidelines.

Key Responsibilities:

• Review of performance, security, quality and capacity of all Hardware Servers, including Hyperconverged Infrastructure.
• Responsible for active Directory Services Infrastructure architect/design/support. Strong understanding of Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational units.
• Management of server patching and upgrades through experience in windows deployment solutions (SCCM, Ghost, etc.) and Ansible.
• Responsible for monitoring, configure and support Linux Systems especially Redhat
• Responsible for monitoring, configure and support VMware, Openshift and Hyper-V systems
• Continuously monitor and report the availability, performance and capacity of hardware resources
• Management of reliable, quality and secure servers within approved industry standards in order to optimize technologies
• Participate in partnerships with service providers to manage total cost of ownership
• Periodic review of available and new technologies in line with best industry practice to support business growth with a bias on excellent understanding of configuration and support of container–orchestration systems such as Kubernetes on Redhat Openshift platform.
• Plan and support implementation of ICT Hardware systems as part of the Bank’s Business Continuity Management
• Ensure adherence to policies, procedures, guidelines, standards and relevant regulatory requirements.
• Responsible for support of audit and compliance issues or any other controls related to ICT hardware management.
• Provide first level technology support ensuring high level customer experience for internal and external customers for all NBK business server hardware infrastructure within the SLA.

Skills & Experience:

• A university degree in an ICT related discipline from an accredited university
• MCSE: Core Infrastructure is an added advantage.
• Redhat Certified Specialist in Ansible Automation and /or Redhat Certified Specialist in Openshift Administration is an added advantage.
• Redhat Certified Associate (RHCA) is an added advantage.
• Two (2) years of working experience in the ICT administration of hardware and related desktop applications.
• Python scripting and or related scripting technology knowledge is an added advantage
• Knowledge in Oracle Engineered Systems and Oracle Operating systems
• Proven capabilities in delivering tech hardware related projects.
• Excellent communication skills; articulate in communicating to both internal and external stakeholders at level levels.