Hardware Sales manager at Summit Recruitment and Search

Key Responsibilities:

• Maintain and enhance relationships with existing customers in Kenya.
• Actively seek and acquire new customers to expand the client base.
• Ensure high levels of customer satisfaction through attentive service and support.
• Provide tailored hardware product solutions based on specific customer needs.
• Oversee and manage the entire sales process, ensuring timely delivery and follow-up.
• Develop, implement, and monitor comprehensive sales plans and strategies for hardware products.
• Set and achieve sales targets in alignment with company objectives.
• Conduct thorough market analysis to understand demand and competition.
• Monitor market trends and adjust sales strategies promptly to stay ahead of competitors.
• Independently handle and resolve sales-related issues and challenges.
• Lead and manage the hardware business and customer service team efficiently.
• Foster effective communication and collaboration between various departments.

Qualifications:

• Relevant Bachelor’s Degree.
• Must have 5+ years of experience as a Hardware sales manager in a busy company.
• Must have a proven track record of managing a team of at least 10 people.
• Should possess extensive customer resources and connections within the hardware department store sector.
• Must be a Punjab or Gujarati speaker.
• Should have a deep understanding of the Kenyan market with a willingness to travel as needed.