Head of Consumer Transactional Banking at Absa Bank Limited

Job Summary

• Role will be responsible for leading the development and execution of strategies to run and build a Consumer transactional business, leveraging existing assets and customer base, while exploring new transactional business models.
• This role will focus on driving non funded income across multiple channels, products and segments
• Key responsibilities include developing strategies, stakeholder management, effective management and development of staff, and governance, control, and risk management.

Job Description

Key accountabilities

Developing Strategies and driving commercial outcomes 50%

• Lead the development of comprehensive strategies to grow the transactional business, aligned with the organization's overall objectives.
• Identify opportunities to leverage existing channels and explore new business models, including mobile and emerging digital ecosystems.
• Collaborate with cross-functional teams to drive innovation and develop differentiated offerings in the transactional banking space.
• Monitor market trends, regulatory changes, and competitive landscape to inform strategic decision-making.

Stakeholder Management 20%

• Build and maintain relationships with key internal stakeholders, including senior leadership, product teams, sales, and technology departments.
• Cultivate strategic partnerships with external stakeholders, including payment networks, financial institutions, technology partners, and regulators.
• Represent the organization in industry forums, conferences, and events to promote our transactional capabilities and explore collaboration opportunities.

Effective Management and Development of Staff     20%

• Provide leadership and direction to the team, fostering a culture of innovation, collaboration, and accountability.
• Recruit, develop, and retain top talent, ensuring the team has the skills and capabilities required to execute on strategic initiatives.
• Coach and mentor team members to support their professional growth and development.
• Establish clear goals, performance metrics, and accountability mechanisms to drive results.

Governance, Control and Risk 10%

• Establish robust governance frameworks to ensure compliance with regulatory requirements and internal policies.
• Implement effective controls and risk management practices to safeguard the integrity and security of payment systems and data.
• Conduct regular risk assessments and implement mitigation strategies to address identified risks.
• Collaborate with internal audit, compliance, and risk management teams to address issues and drive continuous improvement in governance and control processes.

Education & Skills

• Bachelor's degree in business, finance, or a related field; MBA or relevant advanced degree preferred.
• Proven track record of leadership in the banking industry, with experience developing and executing growth strategies.
• Deep understanding of payment technologies, mobile payments, and emerging payment ecosystems.
• Strong stakeholder management skills, with the ability to build and maintain relationships at all levels of the organization.
• Excellent leadership and people management skills, with experience leading and developing high-performing teams.
• Demonstrated ability to navigate complex regulatory environments and manage risk effectively.
• Strategic thinker with the ability to translate market insights into actionable strategies.
• Excellent communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.

Experience

• Commercial experience in transactional banking
• Commercial experience in fee generating product development
• Innovation leadership in new technologies
• Building scalable Partnerships that support transactional business growth
• Ability to build and leverage ecosystems that support transactional business growth