Head of Security Operations at Nairobi Safari Club

• Responsible for overseeing and ensuring the security of Nairobi Safari Club through continuous monitoring and protection of facilities, personnel and information systems. Evaluates suspected security breaches and recommends corrective actions. To train, educate and develop all employees and security officers in all aspects of security and safety.

Key responsibilities

• Develop, implement and maintain policies, standards and guidelines related to Hotel security.
• Responsible for physical protection including asset protection, workplace violence prevention, access control systems, and video surveillance.
• Oversee incident response planning as well as the investigation of security breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.
• Serve as the focal point for security incident response planning and execution.
• Monitor receiving of goods, supplies, contractors, suppliers, guests, staff and dispatch of vehicles, equipment and goods.
• Prepare regular security reports and briefings on security operations, risks, and initiatives.
• Leads in development and management of the security budget, allocating resources effectively to meet security objectives and priorities.
• To select, train, coach, develop, manage and supervise security team to meet current and future needs of the department.
• Ensure the Hotel complies with relevant laws and regulations related to security and to ensure that the working environment is safe and hygienic at all times in accordance with OSHA laws.
• Observe team members in the Hotel, analyse operations and detect situations of concern with regard to both team member and guest behaviours.
• Operate with a high degree of professionalism, confidentiality, ethics and integrity, and maintains a role-model image.
• Collaborate with and train where necessary on Hotel standards third-party security service providers and vendors to ensure the Hotel’s security needs are met.
• Continuously assess and improve security operations based on industry best practices, emerging threats, and organizational changes.

Qualifications and experience

• Diploma level and professional training in security.
• Member of PROASAK and other security related professional organisations.
• Five (5) years proven experience in a similar role or relevant position.
• Knowledge of modern surveillance & vigilance techniques, equipment and systems.
• Knowledge of first aid, fire safety measures, firefighting equipment and alarm systems.
• Knowledge and understanding of conducting investigations.