HIV Retention Officers at The Center for International Health, Education and Biosecurity (CIHEB)

 Key Duties and Responsibilities:

1. Examine retention strategies, and adherence support mechanisms and participate in the development of strategies to address findings.
2. Support facilities to initiate and monitor continuous quality improvement projects for continuity of care, patient retention, and adherence support.
3. Ensure that the program case management model is implemented with fidelity.
4. Ensure follow-up and retention of priority clients (new clients, transfer in, return to care, high VL, AGYW, GBV, PBFW, and children.
5. Supervise and mentor facility adherence officers, peer educators on strategies on continuity of care.
6. Ensure that a list of daily appointments, missed opportunities are generated and clients followed up to ensure less than 2% missed appointments.
7. Ensure complete documentation of continuity of care tools (registers, FMATT etc).
8. Ensure adoption of the Community Strategy implementation for the context of Nairobi County.
9. Distributes appropriate job aides, tools and educational material for treatment support staff and counselors.
10. Ensure all facilities are implementing DSD and monitoring clients on facility and community DSD.
11. Provide daily/weekly/monthly/ quarterly updates to the retention specialist on daily/weekly activities and identify challenges so that they are addressed on time.
12. Participate in performance monitoring reviews of facility adherence officers.

Qualifications and Required Skills:

• Diploma in Psychological Counselling, Social Sciences, or a related field
• Bachelor’s Degree in Psychological counselling, Social sciences is an added advantage
• Training in Adherence Counselling
• Three (3) years’ experience in HIV patient retention at facility level
• Excellent interpersonal communication.
• Good report writing skills
• Good communication skills