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  • Posted: Jun 14, 2022
    Deadline: Not specified
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    Little Kitchen Help Ltd provides outstanding services for all your recruitment needs. We manage your recruitment process which allows you to focus on your business. We are proud of our responsiveness and provide all our clients with a single point of contact.
    Read more about this company

     

    Hotel Operation Manager

    Would suit a candidate with strong customer relations skills and knowledge of F&B operations

    • Exceptional leadership qualities and a passion for great service to the customer
    • Ensure an exceptional and consistent level of customer satisfaction
    • Develop close professional working relationships with customers and a clear understanding of their needs
    • Analyze customer feedback, ensure customer satisfaction targets are met or exceeded, guest issues are resolved effectively, and continual improvement is implemented Team
    • Provide inspirational, motivational, and visible leadership to all team members
    • Establish a culture of continual improvement, empowerment and trust combined with performance management, professional development and support and coaching for colleagues to create a high level of employee engagement
    • Create an environment that fosters teamwork, where people feel valued and appreciated and are rewarded and recognized for their efforts
    • Identify and implement measures for resources to be shared between venues to maximize efficiencies
    • Implement best HR practices and encourage innovation and new ideas
    • Ensure all team members receive training to conduct their job to the highest standard and are supported in terms of self-development
    • Responsible for HR leadership of direct reports and their teams (recruitment and selection, performance reviews, training and development, disciplinary issues)

    Method of Application

    Interested and qualified? Go to Little Kitchen Help Ltd on www.linkedin.com to apply

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