HR & Admin Assistant at Halisi Family Hospital

• The role holder supports the Operations Manager in managing HR services delivery effectively and ensuring administrative functions run smoothly.

Key Duties and Responsibilities

• Administrative support: Perform, coordinate, and oversee a wide range of administrative tasks centered on helping manage the Operations Manager’s workload, improving efficiency and executing business plans.
• Recruitment and selection: Develop and manage job adverts, assist in shortlisting candidates, schedule, and participate in interviews and manage the hiring process.
• Employee onboarding: Assist new employees with contracting, coordinate the orientation program with the hiring unit, and ensure smooth integration into the company.
• Employee relations: Address inquiries regarding HR policies and procedures, handle staff concerns, coordinate staff engagement programs and record staff feedback for continuous improvement.
• Leave management: Track staff attendance, process leave applications, maintain leave records, and update staff on leave balances.
• Performance management: Assist staff with performance evaluation processes, provide feedback and maintain performance records.
• Training and development: Coordinate and schedule staff learning and development programs and maintain training records.
• Policy development and implementation: Assist in the development and implementation of HR policies and procedures, ensuring compliance with legal requirements and best practices.
• Payroll and benefits administration: Assist with payroll processing, maintaining related employee records, and managing employee benefits programs.
• Records management: Maintain accurate and complete HR and employee records, open and update various business files while ensuring safety and confidentiality of such records.
• Establish and maintain a record of all required facility licenses and insurance policies and coordinate timely renewal process.
• Perform general administrative tasks such as managing office supplies, coordinating travel arrangements, and organizing company events.
• Prepare and timely submit dynamic reports to the Supervisor.
• Perform any other duties as may be assigned by the Supervisor from time to time.

Skills and Competencies Required

• Excellent customer experience and customer service skills.
• Knowledge of best and current HR practices, approaches, policies, and procedures.
• Knowledge of the Kenyan Labor Laws.
• Highly ethical, has integrity and upholds confidentiality.
• Exceptional communication skills - listening, oral and written.
• Excellent interpersonal skills with the ability to establish relationships with clients and collaborate with colleagues based on openness, trust, honesty, fairness, and integrity.
• Good people management skills with the ability to provide supervision, mentorship and coaching.
• Attention to detail.
• Highly organized, reliable with good time management skills.
• Adaptable and flexible with ability to work with minimal supervision.
• Strong negotiation and persuasion skills.
• Strong problem solving, and conflict resolution skills.
• Business awareness and a good knowledge of current industry trends.

Qualifications and Experience Requirements

• Degree in Human Resource Management or Business Administration from a recognized institution.
• A Certified Human Resource Professional (CHRP) qualification will be an added advantage.
• At least three (3) years’ HR experience; experience within the health sector is preferred.
• A member of Institute of Human Resources Management (IHRM) with a valid practicing license.
• Advanced knowledge of MS Office Suite (Excel, Word, PowerPoint and Outlook) and Internet.