HR Officer ACAPS at Norwegian Refugee Council

Purpose of the position 

The HR Officer provides HR support to the ACAPS HR team.

RESPONSIBILITIES

Generic responsibilities 

• Adhere to NRC policies, tools, handbook and guidelines
• Support with recruitment process
• Maintain HR systems and tools
• Prepare related system reports and queries as required by management
• Ensure proper filing of documents

Specific responsibilities 

• Recruitment process: post job advertisements on NRC PEOPLE, support with reviewing applications and eligibility of candidates, undertake watchdog counter-terrorism screening for ACAPS staff/consultants, coordinate tests and interviews, coordinate with interview panelists, ensure filing of documentation, manage communication with candidates.
• Set up access for ACAPS and NRC Communication channels (emails/Slack/NRC OKTA/NRC ID cards) and send welcome email for newcomers
• Conduct HR inductions to new staff and administer onboarding surveys
• Maintain HR data updated in the HR systems and tools
• Conduct training on HR systems to new staff when required
• Focal point for ACAPS Staff and consultants’ travels
• Monitor absence management system and share reports with line managers

Critical interfaces

• Support Unit colleagues
• NRC HR (Global and country/regional offices)

Professional competencies

• Experience from working as an HR Assistant or Officer.
• Experience of administrative support role
• Previous experience from NGO or humanitarian sector preferred
• Fluency in English
• Proficient knowledge of standard ICT office support tools including spreadsheets, word-processing and presentation software

Behavioural competencies

• Working with people
• Planning and delivering results
• Autonomous
• Empowering and building trust
• Communicating with impact and respect
• Coping with change